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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Philip Sheil
“Professional”
a day ago
customerBrian Smith
“Able to deal over the phone, keeping me informed with the progress of the transaction, able to pay by cheque. Being able to talk to a human being. ”
a day ago
Strava User
“Always been great service, especially as Gold is going up in value!!👏👏”
a day ago
Jono Lopez
“Best prices around”
a day ago
rb
“Fast delivery, great comms, any potential changes/delays are communicated upfront, client is constantly notified about the order. Everything packed securely, top service!”
a day ago
J Benstead
“Easy to order, kept informed when coin had been dispatched and when it would arrive. Great service, what more do you need?”
a day ago
Mr W
“Fast response, very efficient postal service and best of all the lowest prices!!”
2 days ago
G Mitchell
“Yet another excellent purchase from Chard's, customer service was fantastic after a mistake with my order the lady dealt with the issue and resolved it quickly,a big thank you for that. I will be ordering from them again,as always fantastic service,prompt despatch and secure ,tracked next day postage.”
2 days ago
Mr Graham
“ I was very happy with the gentleman who I spoke to and helped me complete my purchase. First-class service. Thank you. ”
2 days ago
Simon
“Great product, good value, and very accommodating support”
2 days ago
Christine Clements
“Every one was very good and every one was very helpful, the only thing that let you down was that we were told you didn’t need my birth certificate,as my name would have changed on my marriage certificate. So it took longer to sort it out as you did need to have my birth certificate, otherwise the service was great and you would have got top marks.”
3 days ago
David cf
“good value reliable helpful”
4 days ago
M Mccarthy
“As always Chards provides a great service. I can shop with confidence knowing i’ll get genuine quality items. Very pleased and highly recommend. ”
5 days ago
Mr M
“Simply the best place to buy and sell bullion.”
5 days ago
Lee w
“Good price and prompt delivery.”
5 days ago
Andrew Aldous
“Very swift service. Always very good.”
6 days ago
David Tough
“Excellent service person I placed my order with had an excellent telephone manner, so friendly, most helpful & efficient made me feel like valued customer. Items I bought were a fair price on the day, happy with my purchase.”
6 days ago
customer
“Efficient and professional service. Despatched and received on time.”
6 days ago
David Edwards
“First time buying.Great service and communication.Thank you”
7 days ago
Mr. C Brueton
“Reliable swift service”
7 days ago
Michael Cairns
“Nice coin. Well protected. On time.”
7 days ago
Keith
“Delivered exactly when I wanted to ”
7 days ago
Yvonne
“Bought 1/4 gold coloured lunar dog coin. Lovely coin and unusual as i have not seen coloured ones. Good price too.”
7 days ago
John Ardin
“Service? Absolutely excellent 👏. Again. ”
7 days ago
customer GW
“The continuing high standards.”
8 days ago
Anish Patel
“Quick delivery and good customer service”
8 days ago
Robert from Near Norwich
“My second purchase from Chards (5x 1oz Silver Britannia Coins). As Pictured and Described & Sent Very Quickly”
8 days ago
R Matthews
“Just as described with a fast delivery ”
8 days ago
Charles C
“As described.”
9 days ago
John
“5 * is the norm for Chards in my experience. Though this time they were very good when my bank stopped payment as part of a fraud check which led to a halt mid purchase, and I had to speak to Chards and my Bank!”
11 days ago
Alexander Foster
“The help from the Chards U.K Collectable Coins Department has been wonderful. Their help has made me decide that I only wish to purchase from Chards. A great company with great communications. I am most happy with my purchase and the experience makes me look forward to a long future of purchases using this exceptional company. ”
11 days ago
Richard
“Prompt and efficient service, thanks again Chards!”
12 days ago
Martin Miller
“Great quick service, will be using again ”
12 days ago
Michael Skinner
“Select your product, pay your money, and it is delivered in a few days. Couldn`t be easier.”
13 days ago
Robert Fage
“Fantastic coin just arrived 2023 Australian 9999 silver 1 ounce bullion but condition would be excessed for a higher quality rating. Fantastic coin at a good discounted price with the capsule which I have moaned about before and was supplied so the coin could be housed and protected. This time all was good and it arrived secure post and well packed. This is the Chards I expected. Good one.”
19 days ago
Stef Bellone
“Had a great experience dealing with them, very professional service, very polite and went above and beyond to help me.”
25 days ago
Jacqueline
“Fast delivery, easy of website use. Thank you for making this so easy for me to order.”
25 days ago
Mr S
“Amazing Service, Very Happy.”
29 days ago
Hannah Cooper
“My coin was dispatched very quickly Good service would buy again ”
a month ago
vibhuti kaura
“Quick easy to order Competitive prices”
a month ago