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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Neil S
“Communication was good to average”
5 years ago
David B
“The ordering process was very user friendly and the coin arrived in perfect condition shortly after the order was placed.”
5 years ago
mark c
“Excellent service thanks ”
5 years ago
Paul O
“Great service ”
5 years ago
Melanie H
“Very good service thank you”
5 years ago
Greg P
“First time using Chards and am very pleased. Very competitive price and reliable delivery with the items well-packaged.”
5 years ago
Neil T
“As one would expect”
5 years ago
David H
“ I have always found Chards to be a reliable and fast service for any of your needs. I would always recommend them.”
5 years ago
John K
“Empty Sovereign tube, very fast delivery and exactly what I asked for. I want another one but alas! you are out of stock. ”
5 years ago
Gerard K
“Good service, no problems, shipped to Ireland without any delays. Would buy from Chards again.”
5 years ago
John S
“100% true to their word, great service Thank You.”
5 years ago
richard w
“I've made a few online purchases from Chards over the past couple of weeks and have been very impressed. I think the website is very well laid out and easy to use with no confusion about prices or margins etc. I think Chards are a traditional business offering expertise and great service which is sadly becoming very lacking in the UK now. I Can't think of any way you could improve.”
5 years ago
Mark H
“Excellent service thank you - website easy to use and delivery as promised”
5 years ago
Jeffrey E
“first time I have dealt with chards after seeing advert for a sovereign I was interested in. smooth transaction and quick well packaged delivery. would definitely use them again.”
5 years ago
Rita E
“Very helpful over telephone, Swift prompt attention to order, goods as described. ”
5 years ago
Michael W
“Excellent on line chat service and email updates on one's order”
5 years ago
David G
“We Placed a pre-order via the Internet. Smooth, easy transaction and being kept in the picture re delivery date. Great service - as usual. Thank you.”
5 years ago
Stephen R
“Good experience, nice staff ,you can deal with confidence”
5 years ago
Jacqueline E
“A very good and efficient service, the coins are beautifully presented. I would definitely use Chards again.”
5 years ago
Peter S
“The web site was easy to use. My order was fulfilled quickly.”
5 years ago
Ian E
“Excellent - Very clear information on the website, good payment options, efficient confirmation & timely delivery of order. I will definitely use Chards in future.”
5 years ago
John G
“Quick delivery but could have been better packed. Coins were all rubbing up against each other. ”
5 years ago
Michael B
“Excellent service and prompt delivery, items as described and very keenly priced”
5 years ago
Paul G
“Quick and easy, great price.”
5 years ago
Djordje T
“Good price for specific item, fast and secure delivery. Pleasure to do business with...”
5 years ago
Stuart D
“Did what it said on the tin. My only comment would be ordered a display with plastic capsule BUT the capsule didn't fit in the cutaway of the display case.”
5 years ago
Torben B
“I communicated with Lesley re the purchase of a coin. We agreed on paying by bank transfer, and unfortunately my bank (Clydesdale) had gone into meltdown, so that this was not possible. But the help I received from Lesley was top notch, and I am happy with the way I was treated and the service I recieved. Thanks. All the best Torben”
5 years ago
Edward M
“Item arrived well packaged within the stated time. Easy transaction and displayed fees.”
5 years ago
Alan J
“the usual excellent service - have bought coins from Chards some years ago”
5 years ago
Andrewq D
“Excellent service. Many thanks.”
5 years ago
Matej G
“Fast, excellent! Coins from 2010 not even ever opened <3”
5 years ago
Robert G
“The Chard business was very professional and efficient. However Royal Mail emailed me 3 times and text twice to say it was in transit and with me by 1pm next day. However it was a day late which concerned me and I had to chase up to ensure it was not lost. This was not in Chards control and not their fault.”
5 years ago
Belinda
“Very easy to find what I was looking for on website, prompt delivery, very pleased with purchase.thank you ”
5 years ago
Gemma R
“Thank you so much, excellent experience and will return.”
5 years ago
Matthew C
“A first class service.Discretion and trust is assured.”
5 years ago
Keith W
“Excellent Service. Hard to improve on.”
5 years ago
M B
“Having purchased several items from cards I can safely recommend them. all items arrived safely ,on time and as ordered correctly. very happy all round with the service received from Chard . look forward to doing more business in the future. online purchase very safe. one day I will visit chard in Blackpool and hopefully get a chance to meet Lawrence chard himself ,shake him by the hand and have a look round his shop.”
5 years ago
Lee M
“Perfect place to buy your silver/gold bullions and coins the silver 1oz coins and bars are really cheap,,, cheapest silver coins around,, the item came well packed welldone chards,, i will be buying again from you guys verrrrry soon ”
5 years ago
Paul C
“5 stars”
5 years ago
Nathan W
“Great price, great service, will use again.”
5 years ago