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Customer Reviews

UK Bullion Dealer of the Year

After checkout customers are invited to leave a review. If you as the customer accept, you rate the business on a scale from 1-5 stars then provide a text description. We endeavour to receive good reviews, occasionally we may fall short of customer expectations and receive a negative one. We never delete a fair review, even if it is negative, and will always act upon feedback to constantly improve our service to you.

Our Harrowside Showroom

Garry C
“Great service as always, thank you, Garry. ”
5 years ago
Barrie Marsh
“Hi. Having bought for the first time from Chard and paid a reasonable price, deliver was as expected and without event. On opening the contents was extremely surprised to find that although the said product of value was well wrapped it did not have a PASTIC BAG protective covering (eg a plastic envelope). This was very disappointing in view of the delicate product. I am aware that they do not come in capsules and that capsules are extra.”
5 years ago
Martin S
“Easy to order on-line and fast efficient service and delivery.”
5 years ago
Callum F
“Good price and fast delivery”
5 years ago
Marjorie G
“The service I received was excellent. The items were sent immediately and were well packaged. I would certainly use Chards again.”
5 years ago
Jeremy V
“Excellent service fast delivery would definitely buy again Very trusted seller 👍”
5 years ago
Stephen M
“Excellent service, very prompt! Very pleased with coins! will buy from chards again..!! Only give mums Sunday lunch 5 stars, so 4 is a top notch score 😃!! Thank you.”
5 years ago
Jan Edgar
“We called in to Chards during a recent visit to Blackpool, following an initial visit last year. On both visits we were attended to by Bhumika who we found was attentive, knowlegeable and informed. We were impressed by the way she listened to what we were saying, without pressing views or sales pitch on us. We really didnt know whether we were looking for coins to collect or as an investment, but Bhumika was able to answer our random questins and helped us work through our lack of knowledge to a splendid conclusion. Highly recommended. David and Jan.”
5 years ago
John G
“I expected the coins I purchased to be in coin capsules. CHARDS, you let yourselves down for such a prestigious company to supply my order just wrapped in bubblewrap without supplying them in permanent coin protection containers. Sloppy quality, Shame on You!”
5 years ago
Michael W
“The item was delivered very quickly and it was in good condition. The transaction was straightforward with no IT glitches, that can be so frustrating. I will certainly do further business with Chards.”
5 years ago
James M
“Easy to use”
5 years ago
Janet J
“Excellent service - coins arrived safely many thanks”
5 years ago
Roy B
“You did what it said on the tin. What more could I ask.”
5 years ago
Paul S
“Prompt and safe delivery and service”
5 years ago
Nigel S
“Always a pleasure to deal with. Keep up the good work.”
5 years ago
Brian C
“Very good service and delivery. Transaction and transfer of items was straight forward. Will buy again. Thank you ”
5 years ago
Adrian B
“Easy transaction and good to find a reliable bullion dealer ”
5 years ago
Anne T
“Excellent service”
5 years ago
Anna G
“Very helpful and reliable, arrived in mint condition. Have used them beffore and will use again. ”
5 years ago
Paul H
“A good service. I have used used Chard before and the same good level of service again. Ordered (from their website) two sovereigns and two half sovereigns for gifts to family. Came within a few days by registered Royal mail delivery. Providing tracking information along the way. If I had one small quibble, I had asked if at least one sovereign could be 2018 (because a gift to someone young). Neither were 2018 but the quality was as offered and the website did say they would be within the last 5 years. Anyway, gold is gold. So am very happy.”
5 years ago
Laura M
“.”
5 years ago
William L
“Efficient service, excellent website, great prices. Thanks!”
5 years ago
david okeefe
“highly professional - pleasant polite staff at all times over the phone or face to face - provide technical support in a clear simple manner - it is a pleasure to recommend to others and this i do rarely as modern standards are not what they used to be pre-digital age sadly in most cases but they offer 5***** modern service with old school charm. well done and keep it up?”
5 years ago
Susan G
“Quick, efficient service. However, I do feel that the packaging provided was poor in relation to the postage charges made and the value of the item purchased.”
5 years ago
Peter C
“I bought my first ever Kruggerand from your website and found it a very easy and intuitive process. Any email question was answered very promptly. ”
5 years ago
Charles
“Excellent”
5 years ago
Stephen B
“Easy to use website quick order delivery marvellous service”
5 years ago
Mark C
“My only concern is the amount of vulnerable evidence of my identity and my bank card that I have had to give you. You have everything you need for someone to steal from my account, including my photo, address and signature on the driving licence and passport. This worries me and I hope that you destroy the data once you have finished with it and before it gets into criminal hands.”
5 years ago
Craig W
“Great service. Will use again and again”
5 years ago
Gareth F
“Excellent website selling all the latest stock. I brought some items which were cheaper than the royal mint and delivered in better packaging than when I used to order from the royal mint too. Chards are my go to company for all my coin needs.”
5 years ago
Roger S
“the order was placed on website, very happy with the coins, had phone call, got order next day by 12 noon,But i do have difficulty using your website, due to pop up messeges- sign up about bullion deals, plese leave messege or chat is in right hand corner of screen,it hides the scroll arrow, etc, also very difficult to find what i want”
5 years ago
Julian B
“Thank you for quick delivery...”
5 years ago
Derek D
“Super transaction. Interesting large selection of coins, competitively pricing. Easy ordering and next-day delivery in secure discreet packaging. My highest recommendation.”
5 years ago
Mark K
“Prompt & efficient service. Competitive prices. Quality of coins as described - very good.”
5 years ago
Edward W
“Brilliant quality of service. Super quick delivery. Incredibly competitive prices.”
5 years ago
NEVIO Z
“very well, beautiful coins and secure shipment”
5 years ago
Tommy C
“I have just received the coin from you and it was well wrapped and it came earlier than expected so I would advise other customers to use your service and you can save a lot of money compared to other bullying firms. ”
5 years ago
Jeremy J
“Excellent service with item being of very high quality, well packed and quickly delivered.”
5 years ago
Julie T
“I was very happy with the whole service I received from Chard, right from the first phone call to the delivery”
5 years ago
Alexander S
“very good service”
5 years ago